California Consumer Privacy Notice

Note: This Notice is effective December 11th, 2025 or the date you acknowledge the updated Privacy Policy within the Services, if earlier

This California Privacy Notice supplements the Privacy Policy and applies solely to California consumers.

The table below describes how we process California consumers’ personal information based on definitions laid out in the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”).

The categories of data below are from a statutory list set forth under the CCPA

Categories of Personal Information (collected over the 12-month period prior to the effective date of our Privacy Policy)

Sources of Collection (over the 12-month period prior to the effective date of our Privacy Policy)

Categories of Third Parties (with whom we shared or disclosed personal information for a business purpose over the 12-monthperiod prior to the effective date of our Privacy Policy)

Business or Commercial Purposes (for which the personal information was collected over the 12-month period prior to the effective date of our Privacy Policy (in addition to the purposes listed in the Privacy Policy)

Identifiers such as areal name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers),online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, and other similar identifiers Signature, physical characteristics or description, state identification card number, education, bank account number, credit card number, debit card number, other financial information, and medical information

From You (when you create an account, build your profile, set preferences, upload content like screenshots)
From Third Parties (such as affiliates hired for security and anti-fraud purposes, as well as Law Enforcement)
From You (when you create an account, pay us directly, build your profile, set preferences, upload content like screenshots)
From Third Parties (purchase receipts and transaction IDs from Apple or Google, from affiliates hired for security and antifraud purposes, as well as Law Enforcement)

Service Providers that help us provide the Services (Third party AI and LLM providers, hosting providers, security and fraud prevention consultants, support and customer service vendors)
Advertising and Analytics Partners that help us provide analytics on web traffic and help us measure, place and optimize advertisements
N/A

Service Delivery and Enhancement

Managing your account and processing transactions (except direct purchases through Apple or Google)
Customizing the Services based on your profile and preferences (including to offer tailored advice to improve your social and dating conversations)
Meeting or fulfilling the reason you provided the information to us
Providing support and assistance for the Services
Improving the Services, including through research, testing, analytics, and AI model training
Personalizing communications based on your preferences
Ensuring security, fraud prevention, and debugging
Carrying out other business purposes stated when collecting your Personal Data or as otherwise set for thin applicable data privacy laws

Communicating and Marketing

Marketing our Services, including through email campaigns and social media
Responding to your inquiries and sending requested information
Sending communications according to your preferences

Legal and Safety Compliance

Conducting safety reviews per our risk and moderation policies
Meeting obligations under third-party agreements(including with Third-Party AI and LLM providers)
Complying with laws, law enforcement, regulations, and legal processes
Protecting rights, property, and safety of all parties
Enforcing agreements and resolving disputes
Addressing third party rights violation

Characteristics of protected classifications under California or federal law, such as race, color, national origin, ethnicity, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, disability, citizenship status, and military and veteran status

From You (when you create an account, build your profile, set preferences, upload content like screenshots, when you interact with our Services through surveys or other inputs, or when you contact us directly
From Third Parties(social media networks, Platform Providers, other users, partners such as service providers like analytics and customer support vendors, and Law Enforcement)

Service Providers that help us provide the Services (Third party AI and LLM providers, hosting providers, security and fraud prevention consultants, support and customer service vendors)
Advertising and Analytics Partners that help us provide analytics on web traffic and help us measure, place and optimize advertisements

Biometric Information

From You (if you make a purchase from the From You (when you upload a photo of yourself to the Services) Services

Service Providers that help us provide the Services(security and fraud prevention consultants)

Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements

From You (for example, your interactions on our site/app, keyboard usage data, webpage interactions, non-identifiable request IDs, IP Addresses, links clicked, search terms you enter)
From Third Parties (Analytics Partners that help us provide analytics on web traffic and help us measure, place and optimize advertisements)

Service Providers that help us provide the Services (Third party AI and LLM providers, hosting providers, security and fraud prevention consultants, support and customer service vendors)
Advertising and Analytics Partners that help us provide analytics on web traffic and help us measure, place and optimize advertisements

Geolocation data, including precise geolocation information

From your device (if you consent)
IP Address (for approximate location)
Location information you choose to share in chat messages via the Services

Service Providers that help us provide the Services (Third party AI and LLM providers, hosting providers, security and fraud prevention consultants, support and customer service vendors)

Audio, electronic, visual, and similar information

From you (for example, any photo(s) you upload)
From Third Parties (such as affiliates hired for security and anti-fraud purposes, as well as Law Enforcement)

Service Providers that help us provide the Services (Third party AI and LLM providers, hosting providers, security and fraud prevention consultants, support and customer service vendors)

Professional or employment-related information

From you (for example, if you say who your employer is in your account creation or in a screenshot that you upload to the services)

N/A

Other information (message content) you voluntarily choose to provide

Identifying information submitted by you in emails, messages, survey responses or other content you upload to the Services (such as personality type)
Support communications (including emails and social DMs)

Service Providers that help us provide the Services (Thirdparty AI and LLM providers, hosting providers, security and fraud prevention consultants, support and customer service vendors)

Not all the items listed in the table above are relevant to you. For example, we collect Social Security numbers from our users, but we may collect this while evaluating a job applicant.

Sensitive Personal Information

Some of the information we collect is categorized as “sensitive personal information” under the CCPA, which includes any information that reveals your social security number, driver’s license, state identification card, or passport number, precise geolocation, racial or ethnic origin, sex life or sexual orientation, religious or philosophical beliefs, biometric information, and contents of your messages. We do not use sensitive personal information we collect for purposes other than providing and improving our services to you and protecting our services and our community.

Information Retention

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.

If you decide to stop using our services, you can close your account. We will close your account automatically if you are inactive for two years. Following such account closure, we will delete your data unless otherwise required by applicable law

Note that where and as legally permitted, we may maintain and use data that, by itself, cannot identify or be attributed specifically to you for the purposes described in this California Privacy Notice and our Privacy Policy, including to improve and keep our Services secure.

California Consumer Privacy Rights

This explains your rights under the CCPA regarding your personal information:

Right to Know/Access: You have the right to know what personal information we have collected about you and the right to request a copy of specific pieces of personal information we have collected about you.
Right to Opt-out of Sales/Sharing: You have the right to opt-out of our sale or sharing of your personal information.
Right to Correct: You have the right to request that we correct inaccurate information we hold about you.
Right to Delete: You have the right to delete personal information that we have collected from you.
Right to Non-Discrimination: You have the right to not receive discriminatory treatment for your exercise of any of these privacy rights conferred by the CCPA/CPRA.
Right to Limit the Use/Disclosure of Sensitive Personal Information: Under certain circumstances, you have the right to limit our use or disclosure of sensitive personal information.

How to Submit a Request for Your Rights

If you are a California resident who has provided personal information to SmoothSpeak, you may submit a request that SmoothSpeak honor your right to access, correct, or delete by sending an email to SmoothSpeak at support@smoothspeak.ai.

Notice of Opt-Out of Sale/Sharing

We do not sell personal information and we do not “share” it for cross-context behavioral advertising (as those terms are defined in California law. We only disclose personal information to our service providers/contractors to operate, provide, and secure the Services (e.g., hosting, payments, customer support, analytics configured as a service provider) under written contracts that limit their use of the information to our business purposes and prohibit use for any other purpose. Because we do not sell or share personal information, we do not display a “Do Not Sell or Share My Personal Information” link. If our practices change, we will update this policy and provide the required notices and opt-out choices.

You have the right to limit our use and disclosure of your sensitive personal information.

You may also email support@smoothspeak.ai. We will promptly respond to a request to opt-out of sale/sharing, but no later than fifteen business days from the date we received the request and verify your identity.

Verification of Requests

For your security and to comply with the CCPA, we will need to verify your identity to respond to any requests you submit to exercise your rights.

The type and amount of personal information we request depends on your relationship with us and the type of request you’re making. For example:

If you have an account with us that is password-protected, we may try to verify your identity through our existing account authentication practices.
If you do not have an account with us, and your request concerns “categories” of personal information collected, we may request from you two data points of personal information to verify your identity.
If you do not have an account with us, and your request concerns specific pieces of personal information, we may request from you at least three data points of personal information as well as a signed declaration with penalty of perjury to verify your identity

The procedures above are for illustrative purposes only. We may ask you for additional or different information as we determine reasonably necessary to complete your request in compliance with the CCPA.

Contact Us

If you have any questions about our privacy policies or practices or this notice, please contact us at support@smoothspeak.ai.